How many days does a seller get to ship a priority item?

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Seller hasnâ€™t shipped my item after I paid 6 days agoâ€¦

darc1113

1228 View listings

Posted 2 years ago·Last reply 2 years ago

9 comments

evry1nositswindy

Mentor2 years ago

3454 View listings

If you estimated delivery date has passed, utilize the 30 day money back guarantee as shown to you in the first response. The seller will have 3 business days to prove delivery with a tracking number. If not, ask eBay to step in on the 4th day. They will force a refund from the seller. You are protected, so no need to worry. Just don't let more than 30 days go by.

darc1113

OP2 years ago

1228 View listings

Thank you for your response. I appreciate it. I plan on waiting for the estimated delivery date to pass ( which is 4 more days) before I file any claim. It just seems that the estimated delivery is way too long for priority; not to mention if I do get the item the day of estimated date, that still seems unfair to me because I donâ€™t think priority shouldnâ€™t take more than 9 days. Why was I charged priority if seller isnâ€™t even going to ship it priority? Even if he overnighted it now, itâ€™s still seems too late. All I can do is wait to hear back from seller and hope it shows up tomorrow, which Iâ€™m sure it wonâ€™t. I donâ€™t know if eBay would rule in my favor or not if he took longer than 1 day to ship it out. Will eBay dismiss a claim if I get before expected date, but seller took too longer to ship than what was stated in their original listing? I should at the minimum get some of my shipping costs due to the delay I would hope. Thanks again for your input.

evry1nositswindy

Mentor2 years ago

3454 View listings

Look at your purchase history and then look at the item. What is the seller's handling time?

twinkling.smile

·2 years ago

328 View listings

@darc1113

Maybe they did ship without letting you know.

When the latest estimated delivery date has passed, you have maximum 30 days to report the item you didn't receive. Three business days later, you can ask eBay to step in, if itâ€™s still not solved.

So, it's a two step procedure.

This is your guide: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

darc1113

OP2 years ago

1228 View listings

Thank you for your response. I sent the seller a message to see if they respond. Perhaps the tracking is wrong or not updated. His listing says usually ships within 1 day of payment. I paid extra for priority shipping. My fear is that only the label has been created. If I wait another week to get the item, that doesnâ€™t seem fair because I paid extra to have it sent right away. Plus why does the estimated shipping time allow for 12 days shipping time? That doesnâ€™t sound like priority to me. Do I have any recourse if I paid priority, but donâ€™t get it for 2 weeks?
If I I get the item say 10 days late, do I get any recourse since the item arrived before estimated delivery date, even though they sent it super late? Way past the 1 day handling time listed in original listing??

twinkling.smile

·2 years ago

328 View listings

I cannot check the listing and don't know where the seller is located.

Your last move is leaving feedback. Sellers know that.

darc1113

OP2 years ago

1228 View listings

They are in Georgia, and I am in Illinois. I purchased on the 22nd, so should have shipped on the 23rd, according to the handling time. It is now going to be the 28th and according to the tracking, only a label has been made. Itâ€™s odd to me because I bought another item after this one, and I got it today from California. This true about leaving feedback. I rarely ever leave negative feedback. Thanks for getting back to me. I appreciate any input I can get since this scenario never happened to me before.