How long till I receive my full refund to hit my bank account

Question

I received a item and it was broken B4 I even used it the seller agreed to refund my money this was two days ago

inceptions · Answer

Hi @alfolec_0

If you received an item that is not as described (in your case broken), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.