How long should I wait before I report an item not being shipped

Question

Hi there I paid for an item 5 days ago I sent the seller a message asking for a tracking number with no reply I just did the same thing a second time How long should I wait before I contact eBay

kensgiftshop · Answer

A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.

wooden_flower · Answer

You must wait until the item delivery is late.

After the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.