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How is it so easy to be scammed on eBay?!
Hey guys. I recently sold an item on eBay, and the buyer wanted to return it, so I was like yeah ok send it back and three weeks later they still haven’t sent it back, in 3 days I would have got my money but what they did (very sly!) so they opened the shipping label so eBay marked it as ‘dispatched’ meaning I don’t get my money, however they have clarified that they aren’t sending it back, I’ve phoned Royal Mail and they say no tracking number that’s in eBay app has been processed. I actually don’t know what to do.. buyer won’t send it back, I desperately need the money and it’s just I don’t know what to do. There’s also been no tracking updates since 29th August, and as of typing this it is 17th September, which is further proof that it hasn’t been sent back.
lady_madonna
Mentor10 months agoThis is the Ebay U.S. site. Since you are located in the U.K., you will need to use the Ebay U.K. site to seek assistance. Sign out of the Ebay U.S. site, sign back in to the Ebay U.K. site:
https://www.ebay.co.uk/
Here's a direct link to support in the UK:
https://www.ebay.co.uk/help/home
The contact link is at the bottom of that page.
Ebay UK Member to Member support:
https://community.ebay.co.uk/t5/Member-To-Member-Support/bd-p/MemberToMemberSupport
Ebay UK Customer Service:
https://www.ebay.co.uk/help/call_us?type=ContactUs&topicId=4000