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How extreme do I need to get for eBay to look at the situation and history
Summary: retrolegitfinds expressed frustration and exhaustion with eBay, particularly regarding customer service and policy enforcement. They feel that eBay's processes, particularly the app and resolution systems, are burdensome, and they have faced unresolved issues that cost them significantly. Despite achieving Top Seller status, they encounter problems such as return requests and listings being taken down, affecting their financial stability. They demand to be heard and compensated for perceived injustices and warn that they'll escalate their complaints if necessary. The post reflects deep dissatisfaction and a plea for change in eBay's handling of seller issues.
I've tried leaving and what happens??? I'm thrown a bone. When I can REALLY use it. It plays on my emotions and I am legit BPD so I can really use the manipulation like an Eskimo can use some more ice.
I don't do well with injustice or imbalance in relationships whether personal or business and I'm single for a few years now after 30 years of relationships and have always been an entrepenurr and I'm not respelling that. I put an enormous amount of energy into things I'm interested in and have committed myself to this after my second year out of 4 now.
The problem is being on the losing end of multiple situations that needed a closer look and in a couple situations only a look and these are after going through the hoops of getting them on the phone.
Knowing they have access to the history and facts whether it's buyer seller communication or photos or whatever I only expect what can be proven so I take the time to get someone on the phone and am 6 out of 7 times met with someone trained to persuade me that it's something of my own doing.when I know better especially after several hard lessons after starting.
eBay is getting farther and farther in debt to me and the options for me to take to get it in balance seem to have disappeared.
The app is so lazyily built or purposely built to make certain selling tasks and especially resolutions impossible and I'm very much sick and tired of the assumption that I'm some odd ball because I use the app exclusively like I can for any other business nope for eBay you can't do that but the problem is that using the browser JUST DOESNT COME TO MIND PERIOD. by the time it does I'm furious does eBay care F no because it's been this way forever. Is it better than the beginning yeah of course but how much better is it for eBay compared to how much better is it for a seller whose only known industry standards with businesses and apps and all these tech companies for 20 years or so. eBay expects sellers to have the time to basically take a college course figuring out the policies and how to navigate their system just to use their product without being blindsided with negative experiences.
And I'm not a "Boomer" like dumbass punks like to say in a condescending manner I'm well into Gen X and I expected a similar experience as any other "SERVICE" I use. That's the keyword/ROLE eBay just don't get.
So like I said I put a lot of energy into it watch a lot of advice videos on you tube and recently heard about the store subscription benefits of " dedicated seller support" and was listening while working on some items but heard the angels melody and felt a big "wooohoo!" Inside F yeah I'll pay for that at one of the first couple levels which second level is way higher capacity of listings I currently need as I don't list anything under $20 at the moment and has been my threshold but I was willing to pay for what should be included in their ROLE AS A "SERVICE". But still Inquite don't deserve it unless I'm doing 1000 listings a month. Or something that costs over 100 a month. This is insane and so am I as well as a fighter my entire life so when I could see many times ago and should have walked away and stayed away I let my fighting spirit allow me to give it another go and it's not good
I just made Top Seller Status and was really surprised not because of my lack of effort overall but because in the last few months for the first time since starting I let a few items slide for two days before shipping out and I don't have a printer I just understand what everybody values as part of the experience is fast delivery and I can control my part of it.
But I go try out whatnot a few weeks ago on a spontaneous notice totally unprepared and made a few sales and can see the potential no doubt them all of a sudden my items start getting action and I make top seller.to be immediately followed by a bogus return request that I had to accept to make the time frame before eBay steps in which I've also learned the hard way last time which eBay kept $300 in fees I had to pay on a deal I only netted $100 and did all the work. Should have never sided with the buyer but when they make $300 and get to keep the "buyer" why wouldn't they I went on to resell the item on eBay without issue so they made more on the same item nothing has been made right and I've inquired.
$300 to me is life changing to a degree for my entire household it does absolutely nothing for eBay but gives the person who decided the outcomes of my appeals another little star or bonus for something dirty I'm sure.
Now again I am eating fees doing a refund and there's so much more to that story I'm too far along to explain that but short version is I bought some earrings on here to resell. Which is a BIG DEAL. I SOURCE ALMOST EVERYTHING I GET HERE Except big items. I bought them here to resell and as soon as I relisted them after they arrived they took down my listing saying I broke the counterfeit items policy. I didn't claim they were anything more than what was written in the listing I bought from. So ok I went to the very listing I bought from and "Sell similar" with my own pics of course as I take pride in my pics which could sometimes use a better background but overall better than most I think
That listing was taken down as well soooooo......??? eBay here's the situation in the part where my removed listing had an appeal which isn't always easy to find or maybe refind I explained how I just bought those with intent to resell blah blah blah and continued relisting until I noticed they weren't removed.never heard anything back from eBay but did have those earrings looked at by my jeweler along with a small box of other items to check He told me they were legit Brand name Chanel earrings. So that was good to know. This buyer claims they are not and I suspect they had something to do with my listing being flagged to begin with as the person who listed them when I bought them had no issues. Either way I'm down $120 now and it's not right and I am 110% ready to get extreme so that I get the result I need or it resonates deep enough in the powers of eBay to make policy and or priorities change. I am sure their are a lot of families that suffer because of the lack of compassion and willingness to do what's right. Where does it end well maybe it ends right here. I'm not a fool who can't figure out how to use resources to make major impacts effective and efficiently I'm just at a point in my life where I need to choose who and when to sell my time to and for what Ebay has no idea of my potential and I assure you it would have nothing to do with violence or the harm of others health only to put permanent stains on their name I can promise that. Do I want to go through that marathon? Absolutely not all I want is to be heard and I also want to be reimbursed for the wrongful decisions they made. I don't expect that reimbursement to make me rich but I do expect it to ease my mind and allow me to use the SERVICE I've paid handsomely for hundreds of times to work for me and pay me for my work and suffering yes I do suffer and I will also say I can be very reasonable until I'm unreasonable the harder they make it for me to put things in balance the more unreasonable I become in my expectations. I never expected anything for my suffering but now I do and it isn't unfair what's unfair is to not acknowledge someone's suffering at ones own hands that also trickles down throughout my family. They need to get this handled if I get to the point where I'm unable to leave in that desperate situation and feel like I'm always going to be eBays slave bitch I'll just cut my throat live on eBay how about that is that extreme enough to get someone up there to listen? I'm dead fuckin serious and they better not put this on me or I get any repercussions for saying that what choices am I left with they follow me when I've walked away now I'm all in again but am still not heard
