Locked
Discussions in this board are limited to the original poster and Community Mentors
How do you talk to a customer service representative?
The tracking number ebay provided is not my address. Therefore my package was delivered to the wrong address. This has been confirmed with my local post office.
1 comment
comics-scifi-collectibles
Mentor2 years ago@gailgobby Here is how you handle this situation:
https://community.ebay.com/t5/Buying/what-do-I-do-if-I-never-received-my-package-but-tracking-shows/m-p/33921356/highlight/true#M455603
Going directly to customer service without proof from the post office that the seller did not ship to the address you provided will not win you a refund.
Sorry you are having to deal with this.