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How do you get to talk to a human to help with an item that did not arrive?
I ordered an item that has not arrived and I cannot get help through the website. I need to talk to a person. Does anyone know how to do that?
2 comments
lady_madonna
Mentor2 years ago@alicieollie
What is the estimated date of delivery as shown in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
alicieollie
OP2 years agoThe options you mentioned and the options eBay tells me to chose do not appear on my screen. That's why I need to talk to a person.
Thank you though!