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how do you get to communicate with a live agent
The seller kept telling me to be patient and then the window to ask for help has passed
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Discussions in this board are limited to the original poster and Community Mentors
The seller kept telling me to be patient and then the window to ask for help has passed
eburtonlab
Mentor2 years agoNever let a seller stall you past the deadline.
You have thirty days from the last estimated delivery date to file an "item not received" case with eBay.
If you received something other than what was advertised, you have thirty days to file a "not as described" return.
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
If the seller does not cooperate after a case has been opened, after three business days you can ask eBay to step in and refund you.
If you have waited too long to get help from eBay, you may still have recourse through your payment method. PayPal and most credit cards offer up to six months protection from the date of purchase.