-If you have Auto-pay turned ON and offer Combined shipping and if a Buyer wins an auction eBay gives them 7 days to continue to shop or pay. Of course they can pay immediately if they want but you may have to send an Invoice. eBay normally sends an invoice when an auction is won by someone but not sure if they do that with the new 7 days to shop more feature.
-You can avoid the above happening by either turning Auto-pay OFF on this page near the bottom or not offer Combined shipping: Buyer management | eBay
-If the Buyer is asking to take longer to pay AND you do not have automatic cancellation of Unpaid items turned on (which is 4 days duration) then the choice is yours to either ask them to pay sooner or give them a length of time you will wait to be paid. So before you say yes to more time beyond 4 days see if your Auto-cancellation is ON or OFF on this page in your account settings, you want the Preferences for items awaiting payment section: Selling preferences
mr_lincoln
Mentor7 months agoHi @buybuds123
We actually need to know more because:
-If you have Auto-pay turned ON and offer Combined shipping and if a Buyer wins an auction eBay gives them 7 days to continue to shop or pay. Of course they can pay immediately if they want but you may have to send an Invoice. eBay normally sends an invoice when an auction is won by someone but not sure if they do that with the new 7 days to shop more feature.
-You can avoid the above happening by either turning Auto-pay OFF on this page near the bottom or not offer Combined shipping: Buyer management | eBay
-If the Buyer is asking to take longer to pay AND you do not have automatic cancellation of Unpaid items turned on (which is 4 days duration) then the choice is yours to either ask them to pay sooner or give them a length of time you will wait to be paid. So before you say yes to more time beyond 4 days see if your Auto-cancellation is ON or OFF on this page in your account settings, you want the Preferences for items awaiting payment section: Selling preferences