I was a Top Rated seller. My defect rate added in a couple of items that should not have been counted towards the defect rate.1. The seller contacted me to hold shipping of one product because he was bidding on another item that wouldnt end for 3 days. I put a note in the comments and combined the shipment as requested by the seller, but since the first product was past 3 days, I was given a defect rate.2. Buyer posted a neutral rating saying product hadn't arrived. Then 30 minutes after feedbac...

How do you get items changed from a defect? | Ask a Mentor

How do you get items changed from a defect? | Ask a Mentor | eBay Community