How do you get in touch with an agent if they're the only ones that can resolve the issue

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eBay I promises a phone call back in 10 minutes and it's been over an hour no response

jamemelliga_0

171 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

eburtonlab

Mentor2 years ago

5540 View listings

Call backs can be problems for users with VOIP phones, users outside North America, or users whose phone service providers have eBay's number blocked or marked as spam.

If you are unable to get a call back, try requesting a chat with an agent instead of a call back, or try contacting eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/