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HOW DO YOU GET AHOLD OF A LIVE PERSON AT THE HELP DESK
HOW DO YOU GET AHOLD OF A LIVE PERSON AT THE HELP DESK
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Discussions in this board are limited to the original poster and Community Mentors
HOW DO YOU GET AHOLD OF A LIVE PERSON AT THE HELP DESK
x18south
OP5 months agoIn that case they are the ONLY one I've ever dealt with that has been such a jerk and I've been buying and selling on fleabay this entire century! Seller replying should NOT be an option! I am just about ready to dump fleabay altogether!
disneyshopper
Mentor5 months agoI recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
x18south
OP5 months agoI purchased a number of items from one seller, whom I have REPEATLY requested a combined invoice from but NOT response whatsoever! I am MORE than happy to purchase the items but deserve a break on the shipping . . . that's all I'm really asking for but I cannot get ANY reply from him/them.
disneyshopper
Mentor5 months agoAfter clicking on the CONTACT SELLER in your Purchase history:
If you are using the new messaging system, start typing where it says SEND MESSAGE. The area will enlarge as you type. When done typing, click on that "paper airplane" looking arrow on the right side to send the message.
Do any of the seller's listings state they give a discount for combined shipping? Many sellers will, but some do not.
x18south
OP5 months agoI have tried multiple times to get ahold of this character but they won't reply!
glorybells
·5 months agoSelllers are not required by eBay to respond to messages. If they’re not responding, that may be their answer to your combined shipping question.
x18south
OP5 months agoI cannot get past the stupid automated crap!
x18south
OP5 months agoMy challenge is getting past those pesky annoying chat bots. Seems as though while sometimes I can get past them MOST often i cannot get past 'em by any means including typing agent. HOPEFULLY I won't have any . . . much more challenges with those annoying things!