How do you contact Ebay by phone?

Question

They cannot answer online about a credit due me from one of their buyers. Thank you

comics-scifi-collectibles · Answer

@mv7737 I don't see any recent sales on this account. Do you mean a refund due to you from a seller?

What steps have you taken to receive the refund? There are time limits that an agent can't extend. We can usually tell you the steps to take to get a refund under the eBay Money Back Guarantee.

Or if you prefer>>

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST