how do you contact customer service?

Question

the web site gives you a major run around. I want to delete negative feedback I gave a seller as he eventually got in touch with was great once he did.

eburtonlab · Answer

The seller can send you a "Feedback Revision Request". Sellers can make a limited number of such requests, so many sellers only send those out if a buyer indicates a willingness to revise feedback.

https://www.ebay.com/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=4102

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/