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how do I the buyer revise negative feedback....have no idea where to go or how to start
HELP....I want to revise negative feed back.....HOW DO I DO THAT ?
2 comments
house*of*paws
Mentor3 years agoHi @capecool
You cannot revise it on your own. The seller needs to send you a Feedback Revision Request. Send them the following link in case they don't know how to do that:
https://www.ebay.com/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=4102&st=12&pos=4&query=Replying%20to%20feedback%20you%20received%20for%20an%20item%20you%20sold&intent=revise%20feedback&docId=HELP1104
disneyshopper
Mentor3 years agoIf the seller has corrected the problem, and you are happy, go to your Purchase history, locate the item, and click on CONTACT SELLER. Apologize for the neg, and let the seller know you would be glad to revise the feedback once the seller sends you a Feedback Revision Request. In case the seller doesn't know where to find it, let the seller know to go to his/her feedback page, scroll to the very bottom, and click on Request Feedback Revision. Once you receive it, you have 10 days to act on it.If the seller has corrected the problem, and you are happy, go to your Purchase history, locate the item, and click on CONTACT SELLER. Apologize for the neg, and let the seller know you would be glad to revise the feedback once the seller sends you a Feedback Revision Request. In case the seller doesn't know where to find it, let the seller know to go to his/her feedback page, scroll to the very bottom, and click on Request Feedback Revision. Once you receive it, you have 10 days to act on it.