How do I talk to a real person. My order listing is incorrect.

Question

I amended my sale for pick up only but I am still getting people trying to get delivery

comics-scifi-collectibles · Answer

@br_605259 . You unfortunately did not revise the listing correctly. Your options are to contact the buyer and ask if they will please request to cancel as it's not possible to ship. Apologize for your mistake. If they don't agree to this then you have to cancel as out of stock. You do receive a defect for using this reason. You get your selling fees back for both types of cancelations except for. 40 cents for the out of stock cancelation.

mr_lincoln · Answer

Hi @br_605259

If it is the Peloton bike system it was listed with shipping and appears that it sold twice. Did you Cancel those two sales? If you cancelled what reason did you select?

You currently have nothing for sale.

Talking to eBay is not going to help because the issue is with how your are listing your item. If you do not want to ship then it has to be set up for Local pick up only and NO shipping options. Buyers still may ask you if you will ship via eBay's messaging system but you can just tell them no.

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