How do I talk to a human being in customer service?

Question

I want to SPEAK with someone human about a problem with a purchase. I've been all over ebay's site and cannot find a phone number to call and speak with a customer service agent. I always get referred back to the general help pages. Can somebody please tell me the number??

disneyshopper · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST