How do I speak with an actual person with eBay?

Question

Trying to get paid. Payment is on hold.husband forgot to put in tracking # when it was shipped but we can see on Fed Ex that it’s been received.

wooden_flower · Answer

@habgirl10

Have you tried adding the tracking to the order through your sold orders?

Your payment is going to held 30 days based on the value.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST