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how do i speak with a person from ebay
i need to file a claim
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Locked
Discussions in this board are limited to the original poster and Community Mentors
i need to file a claim
woodland_gnome
·3 years agoYou don't need to speak to anyone to file a claim under the Money Back Gurantee.
If you don't get a package from the seller by the time the estimated delivery date you were given when you paid has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
If you get the item and it is not as described do the same thing except choose the option to "Return this item" and then " Doesn't match description or photos."