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How do I speak to live eBay agent
Need a return label
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Discussions in this board are limited to the original poster and Community Mentors
Need a return label
disneyshopper
Mentor2 years agoThere is no need to speak to an ebay customer service rep.
The easiest way is to go to your Purchase history, locate the item. You have 30 days from date of receipt. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.