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How do i speak to an Agent
I need to cancel an order
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I need to cancel an order
eburtonlab
Mentor2 years agoIf you are a buyer you can request the seller cancel, but the seller does not have to cancel just because you ask.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid