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How do I ship multiple ebay orders together
How do i ship multiple ebay orders together
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Discussions in this board are limited to the original poster and Community Mentors
How do i ship multiple ebay orders together
mr_lincoln
Mentor1 year agoHi @grw254
In addition to what @comics-scifi-collectibles has provided you also need to be careful on the final box size on combined items. I see you sold 5 items on July 9th. If that school bus is one of the items it is already showing $ 115 to ship (to me in PA) but the sale price was only $ 65. If a Buyer forces a return on you for "arrived damaged" or "not as described" you will be forced to pay the return shipping plus refund in full within 2 days of getting the item back. Those and other reasons bypass your No returns accepted setting.
comics-scifi-collectibles
Mentor1 year ago@grw254 Here's how to combine shipping as long as it's not a eBay International Shipping Program order. You can't combine shipping on EIS orders without a bit more work.
You can not combine ANY authenticity guaranteed items. They must all ship separately.
#1 If the buyer has not paid yet here's how to send a combined shipping invoice:
Go to your sold listings on a PC and select send invoice from next to one item. The next page will then have all of the items from your buyer. Weigh and measure the new package and then adjust the shipping price. You can look up the shipping price here: https://www.ebay.com/shp/Calculator
Send invoice: https://www.ebay.com/help/selling/getting-paid/sending-invoices-buyers?id=4139&st=
#2 If the buyer has already paid then you can send a partial refund for the shipping overcharge:
Go to the sold item and select Send Refund from the drop down menu next to the item.
Next screen select the reason for the refund> enter the amount> submit
#3 Also, when you print the shipping label it's VERY important to select all items and then select print label from the top of the list if the buyer did not pay from an invoice. Then on the next screen it will ask if you want to combine orders, say yes then adjust the package size and weight as needed. This way the tracking is applied to all items.
# 4 I suggest you allow combined shipping in your account settings so that in the future buyers can request an invoice from their cart:
https://www.ebay.com/ship/prf