There should be an option (or possibly a requirement) to include images when filing a return.
If you just want to send a seller an image outside of the return process, from the seller's listing or the seller's profile use the "contact" link and follow the prompts. Click on the "Send message" text line to start typing your message. There should be a small picture postcard icon of a mountain scene that you can use to include images. Use the paper airplane icon to send your message.
eburtonlab
Mentor6 months ago@janieq1155
There should be an option (or possibly a requirement) to include images when filing a return.
If you just want to send a seller an image outside of the return process, from the seller's listing or the seller's profile use the "contact" link and follow the prompts. Click on the "Send message" text line to start typing your message. There should be a small picture postcard icon of a mountain scene that you can use to include images. Use the paper airplane icon to send your message.
janieq1155
OP6 months agoThank you for responding quickly. I will try it. This is the first time I have ever had to ask for a return for an item.
Take care and stay safe.
eburtonlab
Mentor6 months agoYou are most welcome. If you run into problems or have any questions, feel free to follow up here.