How do I send PDF format to buyer. Canâ€™t find Alias email! ?

Question

I sell information books that are on PDF format only. They donâ€™t seem to work on eBay message so need the Alias email. I havenâ€™t been able to find it for my buyer. Suggestions!

eastlaneave · Answer

@ed328i

One your buyer pays, you will see an alias email on the order details.

But the item you just sold should be shipped since that is how the listing was structured.

Digitally delivered items shouldn't be listed as a regular listing.

You can sell digitally delivered items via a "Classified Ad"

Sellers not approved by eBay to list electronically delivered items can list their digital items in the "Everything Else > Information Products" category in the Classified Ad format.

This link should take you to "How to sell with eBay Classified Ads"
https://www.ebay.com/help/selling/-/listing-tips/selling-classified-ads?id=4167

Create your listing on the "Advanced Listing Tool" (with the ï¸™ 3 dots in the upper right) then:
1) Select an appropriate Category (such as Everything Else > Information Products)
2) Click "Format" in the "Pricing" area
3) Select Classified Ad (Not Auction, not Buy It Now)

And this link should tell you about digitally delivered items:
https://www.ebay.com/help/policies/-/electronically-delivered-items-policy?id=4289

- The fee for a classified ad is $9.95/month whether your item sells or not, but there are no final value fees.

- When a buyer wants to purchase your item, you will be able to communicate your desired payment method and your delivery method.

- No shipping method is required for this sort of listing.
- You can email the item to your buyer.

- Digital books would generally be listed in Everything Else > Information Products