How do I request a credit for a shipping charge eBay made on my payments account?

Question

I used eBay for printing a shipping label. I noticed the weight changed after I made a slight correction to something and tried to correct it. The result was I used the corrected label, but was charged for the 1st one, too. I thought they would only bill me for the one actually used (scanned in by the USPS), but they deducted the cost of both labels from my sale payment. How do I ask for a refund?

an-57470 · Accepted Answer

You can void the label and will receive a refund from the Carrier in at least two or three weeks.How to void a shipping label https://www.ebay.com/lbr/labels-history/seller-hubYou have five days to void a label.Go to Manage shipping labels.Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.Choose your reason for voiding the label. If you want to, you can add a message for the buyer.Select Void shipping label.