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    how do I report fraud on eBay
                     

    there is no longer any way to contact eBay. New screens pop up over the old information and there is nothing I can do to contact someone to investigate a seller

    gaiduba-0
    gaiduba-0
    81View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    gaiduba-0

    gaiduba-0

    OP1 year ago
    81View listings

    thank you very much. That was very helpful. Somehow the "reader" was turned on automatically on my phone and it was covering up everything I was trying to see ....including any type of links to get eBay customer service or to report a seller. 

                                           
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    You are very welcome!

                                           
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @gaiduba-0 

     

    You may be better off asking your question here to get suggestions from experienced users.

     

    To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

     

    What options you see may depend on your particular issue and how busy that department is at the moment.

     

    Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

     

    If nothing else works, try this link between 5am to 9:30pm Pacific Time:

     

    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

     

    If you are unable to get a call back, try contacting eBay via social media direct message:


    https://x.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

     

                                           
                                                                                     
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