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How do I remove negative feedback
A buyer left feedback saying their item never arrived when the USPS tracking shows the item was delivered to a PO BOX. They opened a case which was decided in my favor and then left the feedback 11 times. EBAY keeps saying this is the buyers experience. How is that possible. How do I remove it.
2 comments
comics-scifi-collectibles
Mentor2 years ago@metastasize4u Since tracking shows delivery you should qualify for feedback removal.
Did you try the feedback removal request on in seller help? I've never done one but I think you can add things like the tracking number that shows delivery and the item numbers.
https://www.ebay.com/sellerhelp
Feedback that qualifies for automatic removal is usually done in batches on Friday.
metastasize4u
OP2 years agoDidn't Work- Never works- they never remove - they say they do but they don't- they also say they have no way of getting in touch with the feedback dept. - closed door policy