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How Do I handle a fraudulent return request?
I sold an item for which the buyer paid, it was shipped and received via tracking. A week later I get a request for a return and refund. The buyer sent a picture of some different item stating what he received was not what the picture I posted on the listing showed. I'm not sure what to do next, feeling like I'm getting scammed. Any help you could give would be appreciated, it's not that the amount was so great, it's the principle of the thing.
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