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How do I get rid of unwarranted negative feedback
A buyer purchased something from me which I had to cancel. Our communication on the issue was misinterpreted and could have been better. Although the purchase was cancelled to buyer told me he would leave negative feedback and he did. And was very negative in the feedback
The same day this buyer purchased two other items from me ( prior to the neg feedback). I couldnt cancel the orders because that would inflame the buyer so I shipped. I then blocked the buyer from future purchases and asked EBAY to remove the negative feedback. They would not. Today I received two more very negative feedbacks from the buyer. After years of selling these three negatives are the only ones I have received after almost 1,000 sales. This buyer is out to ruin my reputation and I need help from EBAY to stop this. By the way I represent a charity church and this feedback cannot be allowed to reflect on the mainline church. Please help me resolve this, or point me in the right direction.
