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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    how do i get ebay to step in
                     

    Screenshot_20231220-225058_eBay.jpg

    i keep going around  and around this is as far as i can get with  this  order.  it keeps saying to have ebay step in to help but there isnt an option for that.  this guy never shipped the item or even gave tracking number.  i am so frustrated  with this site.

    wkin410818
    wkin410818
    402View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    First you need to wait until the day after the last estimated delivery date. If the item has not arrived you can start an "item not received" case with eBay. The seller will have three business days to provide tracking that shows delivery.

     

    After that, try this link if you need eBay to step in:

     

    https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701

     

     

                                           
                                                                                     
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