How do I get Ebay to side with me (Buyer) when tracking number says delivered?
The seller used a tracking number scam and sent a worthless item to another address within my area code so it appears like the item was delivered. My app which tracks deliveries to my address did not have this item. The seller's tracking label was created outside of where the item location was as well as posted a day before the item “delivered.†ALL reviewers of seller did not receive their items. The post office has also checked and stated the address on the tracking number is not the address I gave to the seller.
How do I get Ebay to take action? All the options I see are “contact seller†when the seller has scammed me and not answered any DMs, or “check with your neighbors.†I submitted a item not received request and the response was an automated “well the seller says the tracking number says delivered,†despite me literally outlining the situation and scam.