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how do I get an Agent on the phone?
I need to speak with someone at Ebay. The AI is no help. How do I get someone on the phone?
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Discussions in this board are limited to the original poster and Community Mentors
I need to speak with someone at Ebay. The AI is no help. How do I get someone on the phone?
eastlaneave
Mentor4 months ago@dubseraf
You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.