How do I get a return label if the seller won’t provide me with one?
I have requested a refund and it was approved. The seller wants to credit me 1/3 of my purchase. I have declined this offer but they still refuse to provide me with the return label. Unable to contact eBay because I am stuck in an infinity loop with the f’d up virtual assistant. I really need to speak to some before the time expires for me to return the item and I end up SOL.
1 comment
comics-scifi-collectibles
Mentor11 months ago@rusbar_15
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST