Also, do they have any human agents to phone? I can't get an answer from the defective AI and programming. The program says I've been approved for the return, but does not recognize my order number and never sends the return label via email. When I go to my account nothing is there. I fear I may have to take legal action against these fraudsters.

How do I get a return label for an item that was approved for a refund? | Ask a Mentor

How do I get a return label for an item that was approved for a refund? | Ask a Mentor | eBay Community