How do i get a refund

Locked

Discussions in this board are limited to the original poster and Community Mentors

Buying & Selling

Ask a Mentor

My order was damaged

jogil-1600

14 View listings

Posted 7 months ago·Last reply 7 months ago

1 comment

inceptions

Mentor7 months ago

27596 View listings

Hi @jogil-1600

Here's what to do...

If you received an item that is not as described, you have up to 30 days to open a return using the return option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.