Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I get a real person to help me with a selling issue?
I received a notification that I had a bid on one of my items. I accepted the bid and was preparing to ship the item but couldn't locate it. Turns out, it had already sold - in 2022!! Now I'm not sure how to cancel the order without the buyer leaving me negative feedback since this isn't my fault.
1 comment
glorybells
·1 year agoActually, if you listed an item that you had already sold, how is it not your fault? It’s your responsibility to keep up with your listings. You’ll need to cancel the transaction as Out Of Stock, and there’s no way to prevent negative feedback from the buyer.