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How do I get a phone call back from a representative like it explains in the Concierge explanation?
I am trying to post some sale items but I'm afraid your contact people don't understand what i'm asking. I do not believe in messaging service they are not communicative al tall
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eburtonlab
Mentor11 months ago@diaopal0
Concierge service is only available to select sellers that do a lot of business, not new sellers.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/