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how do I get a live representative at ebay?
Ebay closed a case that was clearly under 30 day return window. How do I get a live representative to help me? Tia
3 comments
eburtonlab
Mentor5 months ago@b-pspeedshop
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
You can also try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
b-pspeedshop
OP5 months agoThank you so much. The screen stated that the no reps were available, my only option was to email, so I did. I will try the instagram option. thanks
eburtonlab
Mentor5 months agoYou are welcome -- good luck!