I ordered a food processor blade and used it a couple of times but it never really worked the way it was suppose to. I contacted the selIer who was nasty then I contacted Ebay and talked to a lady who said to talk to the seller about the issue and if I don't get a satisfactory result they would help me. Now I can't call and get a live peron. What number do I call and get a live person at Ebay?
If you received an item that is not as described (i.e. not working properly), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
You are covered by Ebay's 30 day Money Back Guarantee so you can file a Return Request within 30 days of delivery.
Go to your Purchase History, find the item, and under “More actions†click on “Return item†and select the reason for the return. (defective)
The seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 days after you filed the Request and ask Ebay to step in.
jmckee03
OP3 years agoI ordered a food processor blade and used it a couple of times but it never really worked the way it was suppose to. I contacted the selIer who was nasty then I contacted Ebay and talked to a lady who said to talk to the seller about the issue and if I don't get a satisfactory result they would help me. Now I can't call and get a live peron. What number do I call and get a live person at Ebay?
inceptions
Mentor3 years agoIf you received an item that is not as described (i.e. not working properly), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
lady_madonna
Mentor3 years ago@jmckee03
No need to call.
You are covered by Ebay's 30 day Money Back Guarantee so you can file a Return Request within 30 days of delivery.
Good luck!