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How do I get a live person??
How do I get a live person??
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How do I get a live person??
mr_lincoln
Mentor7 months agoHi @gertrudies
The short answer is that getting a live person is hit or miss and not just with eBay, it is a growing bad trend with a lot of companies.
You have some options:
-Ask your question here if not on the account level, we have no access to accounts here. This forum is supported by volunteer Buyers and Sellers.
We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type “AGENT in the box. You can also contact eBay through Social Media if you have accounts there.
eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
6 AM to 6 PM PST
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/