How do I find the seller from an item purchased 2 years ago?
I purchased a Dyson hair dryer about 2 years ago. The dryer has stopped working. I need proof of purchase for this item in order to have it replaced by Dyson.
- How do I reach a seller from 2 years ago?
- How do I even find a record of this purchase?
Thank you.
1 comment
woodland_gnome
·2 years agoIf that is the one feedback you received, the seller's ID is on your Feedback Profile: https://feedback.ebay.com/fdbk/feedback_profile/mercgil_5?&ssPageName=STRK:ME:UFS Clicking on the seller's ID will get you information on the seller (but it looks like s/he was selling mostly shoes and clothing; no feedback received for any "Dyson" in the title but then again YOU didn't leave any feedback for him/her so if it was the only one s/he sold it couldn't show up).
My eBay: Purchase History used to only go back for the current and two prior calendar years, but they changed it a couple of years ago and now I'm seeing items on mine back to August 2017. Check there first.
You can make a special request for a report of your purchases (and/or sales and/or lots of other information) for a specified time period back to the creation or your account (and possibly any guest transactions if you provide the right data): https://www.ebay.com/help/account/requesting-personal-data/requesting-personal-data?id=5089&st=12&pos=1&query=Requesting%20your%20personal%20data&intent=data