How do I file a claim against a seller who cancelled the order after I have already paid for it?

Question

I recently paid for an item (over $36K) and, after that, the seller cancelled the order. I could not get a window to request ebay to get involved. Every time I tried, by following the directions on the website, a message would pop up stating the there is a technical difficulty and to try later. I tried many times, to no avail. Can someone offer any advice? Thank you.

eburtonlab · Answer

Is the seller still registered? Try this link: https://www.ebay.com/help/action?topicId=4850