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How do I contact EBay? They don’t make it easy.
Just trying to contact EBay about a problem and I can’t find out how to contact an actual person that could help.
3 comments
eburtonlab
Mentor1 year ago@selleroots
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
selleroots
OP1 year agoThat is a horrible process just to talk to customer service. F#%k eBay for treating their customers this way. Shame on them.
I have a technical issue that “community “ can’t help with.
eburtonlab
Mentor1 year agoI have a technical issue that “community “ can’t help with.
What is the issue? Perhaps someone can suggest the best way to deal with it or contact eBay.