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How do I contact Ebay seller service (real person service)?
Hello,
I have a seller issue that I need to contact Ebay seller service. but the "contact us" only prompts a chat bot assistant that can't solve my specific issue.
Is there any way I can contact directly or open a case/email to an Ebay serive personnel (real people) ?
Thank you,
1 comment
eburtonlab
Mentor2 years ago@ashblond
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back in the US by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time in the US:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are in France, try starting on the Help page on the French site to request a call back.