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How do I contact EBAY personally if having problems with seller
How do I contact EBay on a item I bought from a seller ? I contacted the seller about the item to let him know the item does not fit my car like it stated it would in his item description. He won’t refund me my money until I leave him a positive feedback. I’m not comfortable giving a positive feed back on something that doesn’t fit and that I haven’t received a refund on yet.
can anyone help me ?
1 comment
eburtonlab
Mentor2 years agoIf the item listing indicated that the item should work with your vehicle model or if the part was not as described, you should be able to return the item at the seller's expense.
If you purchased the wrong item but it was correctly described, or if you changed your mind, on the other hand, that is considered a "remorse" return, and the seller has the option to not pay for shipping. "Does not fit" is generally used for clothing and is considered a "remorse" return reason.
You should be able to start either type of return here within thirty days of receipt:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041
You should not let anyone pressure you into leaving or changing feedback in order to get something you are entitled to otherwise.