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HOW DO I CONTACT EBAY?
They never called! I tried several times, even updated my phone number even though I didn't need to. I also asked the automated to "...give me a number and I will call you! It seems eBay cannot call me and I don't know why".
HOW DO I CONTACT EBAY?
Thanks for your request to receive a call about your account.
We tried to contact you, but weren't able to reach you at the phone number on file, because either:
- The call was not answered
- The call reached a voicemail
- The call reached a busy signal
- The number called was wrong or disconnected
- eBay’s Customer Service phone number is blocked on your device
- Spam filters enabled on your device blocked the call
We recommend you check the settings on your phone to ensure the call was not blocked. This can happen if you have activated spam filters on your device that automatically block unknown phone numbers. You can find more information on how to deactivate those settings in your device manufacturer support page, or contact your mobile carrier for assistance.
If you have any questions or concerns, we'll be happy to help you. Go to Help & Contact at the top of most eBay pages and sign in if prompted. Then, select Contact us. You'll be given the best option to reach us.
If you recently changed to another phone number, please update it in My eBay. To update your phone number in My eBay:
- Go to My eBay.
- From My eBay, select the Account tab.
- Select Personal information on the left side of the page.
- Select Edit next to the information you want to update.
disneyshopper
Mentor1 year agoTo contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.