How do I contact an eBay agent about a problems with a gift card?

Question

the redeem code got rubbed out

lady_madonna · Answer

If the code on the gift card was effaced so the code cannot be read, Ebay cannot help you.

disneyshopper · Answer

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST