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how do I contact an agent to resolve an issue?
How to I contact an agent to resolve an issue? I seem to be stuck in an infinite or email advice.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How to I contact an agent to resolve an issue? I seem to be stuck in an infinite or email advice.
eburtonlab
Mentor2 years agoFor general questions you can try asking on the discussion boards. Experienced users can offer suggestions. Most issues can be handled without needing to talk to anyone on the phone.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/