How do I contact an agent?

Question

How can I speak with anagent. I am trying to follow up about a order I plavaed?

jacbarcollectibles · Answer

Since eBay is just a listing site for sellers there is little that they can tell you about an order you made. You should ask the seller about the item. Also, make sure to click on the Money Back Guaranty link on the listing to see how eBay can help you if there is a problem with your purchase.

jonathanbrightlight · Answer

You'll probably get better assistance if you ask your question here instead. If you really want to speak to an eBay representative (who may or may not be able to help depending on the issue), here are your options:

eBay does not have a phone number you can call directly, but there are several ways to contact them.

You can click this link to chat with an agent, or request a callback if that's offered:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Or you can contact eBay customer service via Facebook or X by sending a private message (don't post publicly on these pages):

https://www.facebook.com/eBay

https://x.com/askebay/