how do I contact a person at ebay for help

Question

I submitted a BBB complaint and received a great, fair and accurate response. However, there is one loose end that I'd like to talk about with someone at ebay. When I call, I get disconnected. Is there a customer service email address for ebay? how would you contact them for assistance?

thanks all

eastlaneave · Answer

@douglahaa0 You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title. We can tell you how to be effective with whatever you need to report. -- How to Have eBay Call You -- There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call: Start at an article close to your question (you can look from here: https://www.ebay.com/help/home ) Scroll to the Bottom of the page similar to your question 1) Click "Contact Us" or the ? then: In the CHAT WINDOW 2) Type "I need help" 3) Click "Selling" (or your topic) 4) Type "Agent" in the chat window 5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times 6) Click “Have Us Call You” (or "Chat with an Agent") -- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.